Feature Archive

Helping Older People Stay at Home

WebMD Feature

May 8, 2000 -- Geriatric care managers, members of a relatively new specialty, coordinate services that can help older people stay in their homes for as long as possible. For families considering such help, though, finding the right help and weighing the options can be daunting. Here are some tips:

Finding Help

  • Members of the National Association of Professional Geriatric Care Managers are equipped to assess the needs of the elderly; to arrange for services, review legal, financial, and medical issues to avoid problems and unnecessary expenses; to coordinate the various government, private, and community services available; to offer counseling; and to act as liaison for distant families.
  • Members must have a certain amount of training and experience, but certification is voluntary; most GCMs have state licenses as social workers, registered nurses, or psychologists. Their services are used by seniors who move into eldercare housing as well as those who wish to live independently in their own homes. The national organization is reachable at www.caremanager.org. The site lists members of the Association of Professional Geriatric Care Managers by state or zip code.

If you are about to hire a geriatric care manager, the National Association of Professional Geriatric Care Managers suggests you ask a prospective caregiver these questions:

  1. What are your professional credentials?
  2. Do you have a state license in your profession?
  3. How long have you been providing care management services?
  4. Are you available for emergencies?
  5. Does your company provide home care services?
  6. How will you communicate with family members?
  7. What are your fees? (Be sure to get a written agreement before contracting for services.)
  8. Can you provide me with references?