Visiting the Eye Doctor (cont.)
Experience. Having experience is also a quality indicator of a
health-care provider. An optometrist or ophthalmologist who has more
experience will probably be more able to detect eye disease and diagnose
disorders simply because they have seen more patients. The second benefit of
visiting a health-care provider with experience is the reassurance that they
have maintained a practice of optometry or ophthalmology. Consumers are
unforgiving to malpractice and bad service.
You may also want to know if your eye examiner participates in medical
research or medical education. An eye health professional that participates
in and is current with the latest research and education of their field is
more knowledgeable about the latest techniques in diagnosing and treating
eye disease and visual disorders.
Services offered. Choosing an eye health professional who is able
to provide a wide range of services is beneficial, but you also should
select your provider by what services you do need. One who provides fewer
services may sometimes be able to provide more specialization with a service
or certain diseases, such as glaucoma and cataracts. You should examine your
eye health needs to determine which health-care provider you should see.
Patient satisfaction. Making patients happy is very important.
There is a clich about the word of mouth being faster and far more effective
than any form of advertising. Knowing that patients have consumer loyalty to
their health-care provider, but also encourage others to see their own
doctor, is a very good indicator of quality.
Once you've seen your provider, determine if you are satisfied and comfortable
with the outcome of your visit. You should be able to answer "yes" to questions
like: Were you seen in a timely manner? Was the examiner thorough? Did he/she
address all of your concerns and follow up with any possible complications or
questions you had? Will you return? Will you recommend him/her to others?
What Will Happen Before, During, and After the Appointment?
If you currently wear
glasses or contact
lenses, bring them with you to your appointment.
Depending on the size and type of the office, you will more than likely be
greeted by a receptionist or an optician. They will then take your name and ask
you to fill out a sheet of information about your medical and eye-health
history. Once your paperwork has been completed, you will be shown to the
examining room where the doctor will perform
tests of your vision
and also check for disease.
After a thorough examination has been completed, you will be asked to wait
until your prescription has been written. If you need vision correction, usually an optician will work
with you to find the glasses or contact lenses that are best suited to you. At
that time, you will make payment arrangements and set up your appointment for