Drug Discount Cards Cause Confusion

The numbers are a bit overwhelming. As of today, the first day of June, seventy-seven (that's 77) different drug discount cards are being offered to seniors who are on Medicare. This very large list of discount cards means that it may be very difficult for a senior to choose the card that will give him or her the greatest cost-savings on their medications. Seniors who have questions or concerns about these discount cards are advised by Medicare to go online or contact them by telephone.

Comment: Unfortunately, many seniors either do not have a computer or are not comfortable using a computer to obtain information, according to National Public Radio today. This means that they, or a family member calling on their behalf, will have to talk directly to someone at Medicare. In order to get accurate information, we did as Medicare recommends and called them on toll-free "hotline" at 1-800-MEDICARE (1-800-633-4227). After indicating to the automatic system that we wished to get information in English and the information we wanted was about drug discount cards, we were told that due to "high volume" there would be an extraordinarily long wait and to call back at another time. So much for the "hotline." It was not too hot today.

Barbara K. Hecht, Ph.D.
Frederick Hecht, M.D.
Medical Editors, MedicineNet.com

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HHS Secretary Tommy G. Thompson today urged people with Medicare to take advantage of real savings on their prescription medicines by signing up for Medicare-approved drug discount cards. The cards offer savings of 10 to 25 percent or more for beneficiaries who do not have good drug coverage now, and low-income beneficiaries also qualify for discounts and a $1,200 credit over the next 18 months to help pay for prescriptions.

Secretary Thompson said the new Medicare drug discount card takes effect today. Seniors and people with disabilities can begin using their Medicare-approved drug discount cards to garner savings on prescription medicines. Medicare officials had urged seniors and persons with disabilities to use the month of May to compare cards and allow competition to drive down prices. Now is time for seniors to pick a card, enroll and begin saving, Secretary Thompson said.

"May was a time for window shopping. Now it is time to sign up and begin saving real money on the price of your prescriptions," Secretary Thompson said. "For the first time, Medicare is helping seniors save money on their prescription medicines. Take advantage of the savings and get a discount card."

As of the end of May, approximately 2.87 million Medicare beneficiaries have already enrolled in drug cards to do just that. These enrollment figures include beneficiaries in Medicare Advantage plans that were automatically enrolled in the Medicare card available through their health plan, plus hundreds of thousands of beneficiaries who have enrolled in non-exclusive drug cards. They do not include hundreds of thousands of additional enrollments currently in process for Medicare cards with low-income assistance. Many applications are in the process of income eligibility verification now, and many more are in the process of "autoenrollment" through at least seven state pharmaceutical assistance plans.

Secretary Thompson said interest in the cards is high as calls to the 1-800-Medicare number and hits to the Medicare.gov Web site have hit record levels. Throughout May, the Medicare hotline received about 3.8 million calls and the price compare Web site received approximately 14 million hits.

The personal assistance available from the 1-800 MEDICARE helpline and the www.medicare.gov price comparison tools available from both resources helps people with Medicare and those who help them select the card that best meets their needs.

"Today, Medicare is taking an important step forward to provide overdue help with drug costs for Medicare beneficiaries," said CMS Administrator Mark B. McClellan, M.D., Ph.D. "Real discounts are now available to beneficiaries struggling with drug costs, and substantial additional financial help is available to low-income beneficiaries. Seniors and people with disabilities who signed up early are starting to use their cards today to get real savings on the prescription drugs.

Secretary Thompson said signing up for the card just makes sense for Medicare beneficiaries. Seniors are currently the only group of Americans that often pay full price for its drugs. Through the Medicare-approved drug discount card program, the purchasing power of seniors is finally being pooled to provide savings on prescriptions, he said.